Eliminating the

point of no return

About returns worldwide

Returns Worldwide started humble. A nine-by-twelve garage, a handful of FBA sellers, and a passion to help people who couldn’t keep up with sales demand, never mind being busy with returns management. 

As customer service has always been our top priority, satisfaction soared, and our client base of e-tailers and retailers exploded in size, as did our storage capacity. We currently operate out of a 500,000 sq ft warehouse.

Man putting returned packages on a lift

We’ve made our mark on
the reverse logistics industry

We’ve done this by: 

Man holding return packages

Utilizing Technology

We are one of the first and only third-party reverse logistics companies to use advanced technology that helps you track in-progress returns, so you are constantly kept in the loop. 

Man moving return packages

Imparting Knowledge

With many years in the logistics and reverse logistics field, we have heaps of experience and expertise to share with the businesses we work with, and on our blog.

Man scanning return packages

Customizing Solutions

No two businesses are alike, and we know it. That’s why we make sure to customize your returns system so that it works well for you and can accommodate your growth.

Man unboxing return packages

Removing the hassle

Statistics show that 15-20% of sales come back to businesses through returns, a source of great stress for many companies. We take over the hassle and allow businesses to focus solely on sales.

The Returns Worldwide facility

It’s where the magic happens.

Outside of Returns Worldwide warehouse

The RWW state-of -the-art facility at 200 South Pemberton Road, Pemberton NJ 08068.

Inside of Returns Worldwide warehouse

Our warehouse is indexed by customer for maximum organization and efficiency.

Inside of Returns Worldwide warehouse

Every single one of your returns are sorted and labelled for resale for your maximum profits.

RWW Leadership

Meet the personalities that lead Returns Worldwide and its 100+ employees towards success.


Complete Returns

What are the costs for your services?

We have no upfront fee for our services- our charge is strictly a revenue share of what we recover. We send the payments once the items are sold.

Our revenue share split depends on the average price of your products as well as their product category and volume.

For items that don’t get sold, you can either take them back or we can liquidate them.

We are successful in getting around 85% of items back into sellable status, one way or another.

We are your outsourced returns depot- we get the goods straight back from your customer or from Amazon FBA directly- so you never have to see or touch the returns!

Yes, of course. Contact us for the perfect returns solution.

Yes, of course. Contact us for the perfect returns solution.

Unfortunately, because we do not charge you to accept, inspect, list, and resell the products, we need to ensure we can resell whatever we can, which would be extremely difficult if some parts are removed. You can use the pick-and-pack option from our 3PL department for replacement parts.

While we offer to resell your items for you (Returns for Recommerce) and offer an RTV service too, we cannot mix and match these two services on a single account.

Return to Vendor

Yes, we can. However, pricing will vary since there is a lot of variability in the RTV service (because most manufacturers have different requirements). Contact us to further inquire about your complete cost for RTV.

We are a return warehouse- that means we can consolidate but we do not forward the freight overseas- you will need to work with your FF for that. We can recommend great freight forwarding companies.

Yes we offer that service. Please contact us to inquire about the cost. 

Yes. For the simplest way to RTV, Contact us.

Yes. For customized FBA services, Contact us.

We have a basic cost which includes a certain amount of units per month- after that, there are add-on services depending on your needs. Contact us for a quote.

For the basic services, we give ourselves 24 hours, but the returns are usually completed sooner.

We integrate with Amazon, eBay, Walmart, and Shopify to pull the returns information.

Yes, in order for us to help you, we will need that info.


Yes. For the most part, we do everything online (software setup, process, orientation, etc.) We do offer to come down to facilities in certain circumstances, though.

We offer live support during regular business hours. 

It depends on the size of your operation and the type of products you deal with. Part of onboarding will be a complete analysis.

It depends on the size of your operation and the type of products you deal with. 

You can have as small as 1500 SF to 1 million SF- our model is built out as a plug-and-play where we can keep adding or reducing stations.

There is a one-time implementation fee as well as a monthly charge from when your returns go live. Contact us for a personalized quote.

Yes, you can.

Yes. Every employee has targets and is measured in all aspects to see how they are performing.

We have combined decades of experience in returns processing and have built out robust software and processes to ensure the products are managed effectively and efficiently.

Third Party Logistics

Yes, of course. Contact us for any of your 3PL requirements. 

Yes, of course, our proprietary software provides you with 24/7 access to your inventory reports.

Yes, our 3PL services are designed to streamline your logistics process and enable you to grow your business.

There is. If you are an e-commerce start-up and have less inventory to work with, please reach out to see if we can work together. 

Definitely! We have a large facility with many partner networks throughout the USA and around the world.

Yes, we offer warehouse space. Our facility is located at 200 S Pemberton Rd, Pemberton, NJ, 08068.

Our usual turnaround is 24 hours. For a rush fee, we can offer you same-day service.

To ensure the safety of merchandise, our warehouse is equipped with hundreds of cameras and an alarm security system. We also utilize security personnel.

Of course. We work with many freight forwarders across the USA and around the world and will be happy to strike a partnership with all of your partners too.

Yes. We will complete any logistical and reverse logistical requirements you may need. For jobs that are not part of our regular listed services, we bill with a per-hour VAS charge.


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